App Support
Last updated September 25, 2026
Questions about the Glucias Eatery app, or about the food itself, come to the same place. We read everything and we answer.
Email hello@gluciaeatery.com
Visit 91 Mineola Blvd, Mineola, NY 11501
We aim to reply within one business day.
Email usCommon questions
The Notify button does not seem to do anything
iOS only shows the permission prompt once. If you tapped Don't Allow the first time, open Settings on your iPhone, go to Glucias Eatery, and turn Notifications on. The button in the app will then read Alerts are on.
How do I get back to the home screen in the app?
Tap the HOME chip at the top left of any screen.
Can I switch the app between the tan and green looks?
Yes. The theme switch lives on the home screen and your choice is remembered the next time you open the app.
Is everything on the menu really gluten free?
Yes. Glucias Eatery is a 100% gluten free kitchen. Nothing containing gluten comes through the door, so there is no shared fryer, no shared prep surface, and no cross contact to worry about. If you have a question about a specific ingredient, ask us and we will walk you through it.
The menu in the app looks different from the boards in the shop
The boards are the final word. We update the app as soon as anything changes, but if you spot a difference, email us and we will fix it the same day.
Directions are not opening
Tapping Get Directions hands off to Apple Maps. If nothing happens, make sure the Maps app is still installed on your iPhone.
How do I delete the app and its data?
Press and hold the app icon, choose Remove App, then Delete App. The app stores nothing about you on our side, so deleting it removes everything.
Requirements
The Glucias Eatery app runs on iPhone. An internet connection is not required to read the menu or find our address.